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SUPPORT & RESOURCES

Advanced Care & Support

Have questions about peptides, treatment customisation, or ordering? Our team of clinical coordinators and customer support experts are ready to assist you.

GET IN TOUCH

Still need assistance?

Our patient care team is available to help answer any questions you might have about our process, your specific order, or general inquiries.

Email Us

support@theglpdoctor.comWe typically reply within 24 hours.

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Common Inquiries / Questions

Get instant answers to general questions about your order or treatments

Do I need a prior prescription?

No, your online health assessment will be reviewed by our board-certified US doctors who will issue a treatment plan if you qualify medically.

How long does clinical review take?

Clinicians typically complete standard assessments within 12-24 hours. You will receive immediate notification upon approval and formulation.

What is your shipping & delivery policy?

We ship all medical compounding items with active thermal protection packs. Orders usually deliver via premium express courier within 2-3 business days after clinical review.

Can I cancel or modify my automated refills?

Yes! There is absolutely no membership contract or commitment. You can cancel, delay, or adjust your formulations at any time inside your patient dashboard.