Have questions about our treatments, the process, or your current plan? Find quick answers below or reach out to our dedicated care team.
Everything you need to know about getting started and managing your treatments.
The initial online intake form usually takes about 5 to 10 minutes to complete. It involves answering questions about your medical history, current symptoms, and health goals so our licensed providers can make an informed decision about your care.
Yes. We partner exclusively with FDA-regulated, PCAB-accredited compounding pharmacies located within the United States to ensure the highest standards of safety and efficacy.
No, you do not need a prior prescription. Our US-licensed, board-certified medical professionals will evaluate your online health profile and, if appropriate, issue a prescription tailored to your needs.
Your medication is shipped in discreet, unbranded packaging directly to your door. If your medication requires temperature control, it will be shipped with specialized cold packs to maintain integrity.
Absolutely. There are no long-term contracts or commitments. You can pause or cancel your automated refills at any time directly through your patient portal.
Our patient care team is available to help answer any questions you might have about our process, your specific order, or general inquiries.

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